Found an injured or orphaned animal?Call or text our emergency wildlife hotline: (510) 421-9897

Found an injured or orphaned animal?

(510) 421-9897

8 A.M. to midnight, leave a message and we will respond as soon as possible.

Found an injured or orphaned animal?

Read the four steps, find your animal below, then call or text us. We answer 8am to midnight and we'll tell you exactly what to do next.

(510) 421-9897

Please don't bring an animal to the center without calling first. We may not be on site, and an animal left at the door can die waiting.

A sleeping baby raccoon

Before anything else

  1. No food, no water.

    A scared animal gets food in its fur or its lungs. The wrong diet causes injury or death. Not even a drop.

  2. Warm it.

    A box with a towel or old t-shirt and pencil-sized air holes in the lid. Set the box half on a heating pad on low, or tuck in a sealed bottle of warm water.

  3. Dark and quiet.

    A closed box in a room away from children, pets, TV, and voices. Prey animals can die of fear alone.

  4. Hands off.

    Don't handle it more than you must, and never with bare hands. If a bat, raccoon, skunk, fox, or coyote touches bare skin, California law requires the animal to be euthanized and tested for rabies.

We take these animals

Call or text first so someone is here to meet you. We specialize in small mammals.

We can't take these right now

Call us anyway. We'll direct you to a center that can help. We're not set up for birds or large animals at the moment, but we know who is, and the steps below still apply while you get there.

Other centers near you

Call us first and we'll route you. If you'd rather go direct, these are the Bay Area's other wildlife hospitals. Always call ahead; never leave an animal at a door.

Birds and larger mammals

After hours, 4 p.m. to 6 a.m.

  • Veterinary Emergency Group, Pleasant Hill(925) 384-2110Takes wildlife free of charge; call ahead
  • Veterinary Emergency Group, San Ramon(925) 718-7771Takes wildlife free of charge; call ahead
  • Veterinary Emergency Group, San Jose(408) 834-8180Takes wildlife free of charge; call ahead
  • Peninsula Humane Society after-hours line(650) 363-4953San Mateo County
  • WildCare nightline(415) 456-7283Marin County, after 5 p.m.

Poaching or pollution

  • California Department of Fish and Wildlife CalTIP(888) 334-225824 hours

Outside the Bay Area: California's list of licensed rehabilitators, the National Wildlife Rehabilitators Association directory, or the International Wildlife Rehabilitation Council.

Why not raise it yourself?

Raising a wild animal is round-the-clock work with a species-specific diet, and getting it wrong causes deformities you won't see until it's too late. A baby songbird eats every 20 to 30 minutes for 14 hours a day, for months. Then it needs weeks in a flight aviary before it can survive outside. Keeping wildlife without a permit is illegal in California, even if you plan to release it.

Want to become an expert and be able to help raising orphaned animals yourself? Join the Infant Care Team.

Not an emergency? Something living under your deck, digging up the lawn, or spraying the dog?Living with wildlife